Xianyu Auto Reply is an automation system for managing customer service on the Xianyu platform, built with Python and FastAPI.
The system solves the problem of manually handling customer inquiries and repetitive tasks on Xianyu by connecting to the platform via WebSocket to receive and process messages in real time. It provides intelligent auto-reply functionality based on text keywords, image keywords, default responses, and product-specific replies. Beyond messaging, the tool automates shipping for virtual goods and coupons, handles product publishing with batch operations, manages orders and automatic reviews, and includes a subsidiary system for commission-based reselling with product curation rules, material library management, and scheduled publishing and deletion workflows.
The tool suits sellers on the Xianyu platform who manage multiple accounts and want to automate customer interactions and fulfillment workflows. It is particularly relevant for those selling virtual goods or operating reselling operations at scale. The system supports multi-account management with cookie maintenance and login renewal, integrates large language models for contextual conversation, and includes a material library and address library for product publishing. A subsidiary promotion system handles commission account management, product sourcing rules, and compensation tasks for published items.
The project receives issue reports primarily from outside users rather than the core team, indicating a substantial base of real-world adopters. Maintainers typically respond to new issues and pull requests within a few days.
