better agentic engineering
Roughly one issue in four opened in the past year never receives a reply. 94% of open issues come from outside the core team, so the backlog reflects real-world use rather than internal planning. Work labelled "bug" is answered fastest, typically in about an hour, while "enhancement" waits about 32 hours. Only 44% of issues opened in the past year have been closed. Three people close 88% of everything that gets resolved.
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