Current issue state, recent activity, and per-issue timelines from the indexed issue data.
| Date | Opened | Closed | Comments | Events | Open Backlog |
|---|---|---|---|---|---|
| 2026-09-20 | 0 | 0 | 0 | 0 | 127 |
| 2026-09-19 | 0 | 0 | 0 | 0 | 0 |
| 2026-09-18 | 2 | 0 | 0 | 0 | 0 |
| 2026-09-17 | 0 | 1 | 0 | 0 | 0 |
| 2026-09-16 | 4 | 0 | 0 | 0 | 0 |
| 2026-09-15 | 0 | 0 | 0 | 0 | 0 |
| 2026-09-14 | 0 | 0 | 0 | 0 | 0 |
| 2026-09-13 | 0 | 0 | 0 | 0 | 0 |
| 2026-09-12 | 1 | 0 | 0 | 0 | 0 |
| 2026-09-11 | 0 | 0 | 0 | 0 | 0 |
| 2026-09-10 | 0 | 0 | 0 | 0 | 0 |
| 2026-09-09 | 0 | 4 | 0 | 0 | 0 |
| 2026-09-08 | 1 | 17 | 0 | 0 | 0 |
| 2026-09-07 | 0 | 0 | 0 | 0 | 0 |
Opened: 6
Closed: 1
Comments: 0
Events: 0
| Issue | Author | State | Labels | Comments | Reactions | Updated |
|---|---|---|---|---|---|---|
#3774 Forward Ticket to External Third Party / Supplier in Frappe Helpdesk Opened 4 days ago | Usman-Kanz | open | good first issue | 1 | 2 | 1 day ago |
#3779 Apply Field Dependencies in the agent ticket view, not only on the New Ticket page Opened 2 days ago | whatisupif | open | No labels | 0 | 0 | 2 days ago |
#3778 Jist of issues to assignee Opened 2 days ago | umairsy | open | No labels | 0 | 1 | 2 days ago |
#3773 get_list_data returns error when a saved view names a field that no longer exists Opened 4 days ago | zeel-codder | open | No labels | 1 | 0 | 3 days ago |
#3772 Select From Email When Replying to a Ticket Opened 4 days ago | Usman-Kanz | open | No labels | 0 | 0 | 3 days ago |
#3775 Reply to Ticket from a Support Email Opened 4 days ago | Usman-Kanz | closed - completed | No labels | 0 | 0 | 3 days ago |
#2258 Move attachments to a new tab Opened 1 year ago | michellealva | open | feature | 1 | 4 | 4 days ago |
#3227 Docker images from v1.19+ are missing the helpdesk app — only frappe is included Opened 5 months ago | KelTech-Services | open | bug | 8 | 2 | 5 days ago |
#3766 Build fails after frappe develop branch moved to frappe-ui 1.0.0-beta.63 Opened 9 days ago | christopher-robert-nuss | open | bug | 0 | 0 | 9 days ago |
#2351 Time tracking against Helpdesk tickets Opened 1 year ago | varunpan | open | No labels | 4 | 3 | 11 days ago |
#2593 Font issue in Mac and Linux Opened 1 year ago | abdulaziz-innosoft | closed - not_planned | wontfix | 2 | 0 | 12 days ago |
#3432 Helpdesk v1.4.0 build fails with Node 20 + frappe-ui/vite ESM resolution error(v15.35.0), which version is compatible? Opened 3 months ago | Aditya-T3 | closed - not_planned | bug | 3 | 0 | 12 days ago |
#2142 Auto repeat ticket not occuring Opened 2 years ago | varshapriyas | closed - not_planned | No labels | 2 | 0 | 12 days ago |
#3411 Marking HD Tciket as resolved does not close "ToDo" entry Opened 4 months ago | johnwslongland | closed - not_planned | bug | 4 | 0 | 12 days ago |
#1846 customer and HD customer Opened 2 years ago | ows-star | closed - completed | No labels | 4 | 4 | 12 days ago |
#3764 Matching customers by email domain Opened 13 days ago | manasan3010 | open | No labels | 0 | 1 | 13 days ago |
#1179 Enhancement- Customer Data of ERPNext in Helpdesk Opened 3 years ago | Shivam327 | closed - completed | enhancement | 5 | 0 | 13 days ago |
#1406 Use roles to simplify permission checks for customer users Opened 3 years ago | ankush | closed - completed | refactor | 1 | 1 | 13 days ago |
#1651 Apply SLA logic is faulty Opened 3 years ago | shariquerik | closed - completed | No labels | 1 | 1 | 13 days ago |
#1971 Pull customer list from ERPNext (if installed) Opened 2 years ago | ajiragroup | closed - completed | No labels | 4 | 1 | 13 days ago |
#2048 Support for Customized Mail Usage in Helpdesk Opened 2 years ago | fmarslan | closed - completed | No labels | 2 | 0 | 13 days ago |
#2085 Agent and Team Email Signatures Opened 2 years ago | casesolved-co-uk | closed - completed | No labels | 4 | 1 | 13 days ago |
#2093 Ability for agent to modify Contact Name Opened 2 years ago | casesolved-co-uk | closed - completed | No labels | 1 | 2 | 13 days ago |
#2165 Connect new email tickets to contacts Opened 2 years ago | wmburke | closed - completed | No labels | 4 | 0 | 13 days ago |
#2170 Add contextual information to agent's ticket view Opened 2 years ago | ankush | closed - completed | feature | 1 | 1 | 13 days ago |
