Free and Open Source Enterprise Resource Planning (ERP)
Around half of the issues opened in the past year never receive a reply. 95% of open issues come from outside the core team, so the backlog reflects real-world use rather than internal planning. Work labelled "question" is answered fastest, typically in about 17 hours, while "translation" waits about 2 months. Only 0% of issues opened in the past year have been closed. Three people close 72% of everything that gets resolved.
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