Last updated: January 21, 2026
Effective Date: December 24, 2025
This Privacy Policy (“Privacy Policy”, “Policy”) describes how GitGenius (“GitGenius”, “we”, “us” or “our”) collects, uses, shares, processes and protects personal information (“Personal Information”) relating to individuals (“you”, or “your”), who may use or interact with our websites or services, communicate with us, contact us, or attend our events. “You” may be a visitor to one of our websites, a userof one or more of our Services (“User”), a collaborator, or a customer (“Customer”).
Data Controller: GitGenius, LLC is the data controller responsible for the processing of your Personal Information as described in this Privacy Policy.
This Policy applies to all visitors of our websites, and users of our products, websites, features or services, or any other GitGenius websites that link to this Policy (collectively, the “Websites”), unless covered by a separate privacy policy, and explains how we collect, use, disclose, and safeguard your information. Please note that this Privacy Policy does not apply to the extent that we process Personal Information in the role of a processor (or a comparable role such as “service provider” in certain jurisdictions) on behalf of our customers, including where we offer to our customers various cloud products and services, through which our customers (and/or their affiliates) connect their own applications to our hosted platform, sell or offer their own products and services, send electronic communications to other individuals, or otherwise collect, use, share or process Personal Information via our cloud products and services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
This Policy describes how we collect and use your Personal Information, whether it is shared and/or disclosed, and how we address privacy matters, such as deletion of your Personal Information upon request, and opting out of marketing communications. Lastly, we describe methods for contacting us if you have privacy questions, comments or feedback.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Transparency is one of the best ways to earn your trust. Below are the types of personal data elements we may receive and process about you through: the use of our website, products, or support services; attendance of our virtual and in-person events; and third-party advertising and marketing partners. The summary sections and tables below explain in further detail the specific personal data elements we collect from you or receive from third parties and why, based upon your relationship with us and as your relationship evolves with GitGenius.
When you visit our public websites, without logging into an account or using our products and/or services, we consider you a Visitor. As a Visitor, the information we collect from you is listed below. You’re not obligated to provide us with such Personal Information, and you are free to change or completely opt out of information being shared with us; however, refusing to provide requested Personal Information might prevent you from using certain features of the Websites.
What do we collect? | Why do we collect it? | Can you limit collection? |
GitGenius Cookies | To recognize you when you make a return visit and deliver overall a consistent experience | Most modern browsers allow you to delete or limit cookies You can manage your cookie preferences and settings at any time by making choices in our cookie banner or through our cookie preference center. You may also configure your browser to refuse all cookies or to indicate when a cookie is being sent |
Third-Party Tags and Cookies | To deliver an overall consistent experience, and measure our marketing effectiveness | Most modern browsers allow you to delete or limit cookies, including third-party cookies; however, you may not be able to limit marketing tags entirely unless you do not visit our sites You can manage your cookie preferences and settings at any time by making choices in our cookie banner or through our cookie preference center. You may also configure your browser to refuse all cookies or to indicate when a cookie is being sent |
Internet Protocol (IP) Address |
| The only way to avoid this is to not visit our sites |
Browser Metadata (i.e. browser type, version, operating system) |
| Browsers communicate this automatically; however, some third-party extensions may allow you to limit this |
Log data |
| Log data is collected automatically and may include: Internet Protocol (IP) addresses; browser types, product versions, and operating systems, date and time stamp, language preferences, etc. |
Contact Data (i.e., Names, emails, phone numbers, etc.) |
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In addition to the data above, you may also voluntarily share Personal Information with us, as customers or prospective customers, in order to receive information about products and services, or to register for an upcoming event.
We may also receive information about you, such as your name, employer, title, country, state and contact information, from third parties, such as marketing partners, and combine it with other information we have about you. If we already have information about you in our database in accordance with applicable data retention periods, we would update this information. We also use data enrichment agencies to add information, if you did not provide certain data. These data enrichment agencies can also be located in third countries outside the European Union, European Economic Area, or UK, in particular in the U.S. We will then use adequate safeguards such as Standard Contractual Clauses, as updated from time to time, and supplementary measures, where required. In addition, GitGenius may engage third parties to deliver advertising about our Products or Services. This advertising helps us personalize the advertising content that is relevant to you. The collection and use of your data by third parties is subject to the applicable third party’s privacy policy, but the use of your data by GitGenius is subject to the GitGenius Privacy Policy.
What do we collect? | Why do we collect it? | Can you limit collection? |
Name + Email |
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Company Name |
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Job Title |
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Phone Number |
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Analytics information |
| You can manage your preferences and settings by making choices in our cookie banner or through our preference center |
If you choose to register for an account with GitGenius or on our Websites, you will share Personal Information with us.
When you register, create a User Account on our Website and begin using our products, we consider you a User. This section describes our privacy practices related to Users. Keep in mind Users are also considered Visitors so we collect this data in addition to what was described for Visitors.
What do we collect? | Why do we collect it? | Can you limit collection? |
Email, Username, and Password |
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Phone Number |
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Payment Data (credit card data, address, etc.) |
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Other personal data | Including but not limited to:
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In addition to those detailed above, we will not use or share your Personal Information in ways unrelated to those described below. We do not use automated decision-making or profiling that produces legal effects or similarly significant effects concerning you. We will not sell your Personal Information for any purpose.
Customer’s instructions. GitGenius will only share and disclose Personal Information in accordance with a Customer’s instructions, including any applicable terms in the Customer’s agreement(s) with us, and in compliance with applicable laws and regulations.
Customer access.Owners, administrators and other Customer representatives and personnel, as defined in the Customer agreement(s) with us, may be able to access, modify, or restrict access to Personal Information.
To provide and maintain our products. To respond to support requests, prevent or address any issues, monitor usage, and improve our products.
Administer events.We will use personal data provided to facilitate an event which may include providing information to third party vendors and partners.
*Training and awareness. *We may utilize different tools, such as call recording, which contain personal information, to help with the training and awareness of our employee-base. We only record calls with your explicit approval (which may be terminated or withdrawn at any time).
*During a change to GitGenius’s business. *If GitGenius is involved in a merger, acquisition, sale of all or a portion of our assets, or bankruptcy, your Personal Information would be an asset transferred to or acquired by the successor entity or third party. You acknowledge that such transfers may occur and that the transferee may process Personal Information in a manner different to that set out in this Privacy Policy. You will be notified by email and/or a prominent notice on our Websites of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Aggregated or de-identified information. We may disclose or use aggregated or de-identified Personal Information for any purpose. For example, we may share aggregated or de-identified information with prospects or partners for business or research purposes, such as showing a total count of active users accessing our products. We may use aggregated and de-identified Personal Information to further develop our own products and services as well.
To enforce our rights, prevent fraud, and for safety.GitGenius may process your Personal Information to protect and defend the rights, property, or safety of GitGenius or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues. In all such instances, use and disclosure will be limited as much as reasonably possible.
Our legal basis for collecting and using the personal information described in the above sections will depend on the personal information concerned and the specific context in which we collect it. However, in most cases we collect the personal information to facilitate the business relationships we have with our Users where we have consent to do so, to fulfill contractual agreements, or to pursue our legitimate interests where these are not overridden by the interests, rights, or freedoms of Users. In some cases we may be required legally to collect or disclose personal information; in which case we will make this clear. In other cases, where we rely on an alternative legal basis, we will do so only with the appropriate legal requirements in place. For any questions on our legal basis for processing your personal information, please contact us at [email protected].
We may engage third party companies or individuals as service providers or business partners to process Personal Information and support our business. We may share Personal Information with third parties for a variety of reasons, including but not limited to:
Service providers, business partners, and subprocessors all help to support GitGenius’s products and operations. For a full list of GitGenius’s subprocessors that process Personal Information on our behalf, please contact us.
To comply with laws. If we receive a valid request for information, we may disclose Personal Information if we reasonably believe disclosure is in accordance with or required to comply with the legal process, a government request, or any applicable law or regulation.
We only process and keep any Personal Information for as long as necessary to achieve the purpose for which the information was originally collected. The exact length of time we keep Personal Information depends on our processing purposes and the statutory retention period for that type of information. After the statutory period of time passes, or if storage of Personal Information is not needed, Personal Information is deleted or anonymized.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant supervisory authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.
GitGenius takes appropriate administrative, technical, physical, and organizational security measures to protect your Personal Information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We follow industry standards to protect the Personal Information submitted to us, both during transmission and once it is received, taking into account the nature of such information and the risks involved in processing, and comply with applicable laws and regulations. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
If you have any questions about our security, or have reason to believe that your interaction with us is no longer secure, please contact us at [email protected].
We do not knowingly solicit information from or market to children under the age of thirteen (13). If you are under age 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help us enforce our Privacy Policy by instructing them to never share Personal Information through our Websites without their permission. If you suspect or become aware of any data we have collected from children under age 13, please contact us immediately by emailing [email protected]or by using the contact information provided below.
Our servers are located in the United States. If you are located outside of the United States, please be aware that any information provided to us, including Personal Information, will be transferred from your country of origin to the United States. By using our services, you acknowledge and consent to this transfer. GitGenius transfers and processes data in accordance with the UK and EU GDPR, using Standard Contractual Clauses (SCCs) and other appropriate safeguards, and in compliance with additional applicable laws and regulations.
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides California residents with specific rights regarding their Personal Information.
GitGenius does not sell Personal Information for monetary consideration and does not share Personal Information for cross-context behavioral advertising, as those terms are defined under the CPRA.
Because GitGenius does not sell or share Personal Information, we do not offer a separate opt-out mechanism at this time. If our practices change, we will update this Privacy Policy and provide appropriate opt-out rights as required by law.
GitGenius honors Global Privacy Control (GPC) signals where required by applicable law. Where applicable, GPC signals will be treated as a valid request to opt out of the sale or sharing of Personal Information.
GitGenius does not collect or process Sensitive Personal Information for the purpose of inferring characteristics about individuals, as defined under the CPRA.
We recognize, under the CCPA, the EU GDPR, the UK GDPR, the Brazilian General Data Protection Law (LGPD), and other applicable privacy laws, that you may have certain rights regarding your Personal Information. We feel that your privacy and ability to preserve and exercise your rights is very important. You are encouraged to review and understand these rights as they pertain to you and your Personal Information. In certain circumstances, these rights include, but are not limited to:
Right to be Informed:This means we have to tell you why we process your Personal Information, our retention periods, and who it will be shared with.
Right of Access:This means we have to provide you with a copy of your Personal Information we process upon your request.
Right to Rectification:This allows you to have inaccurate Personal Information rectified, or completed if it is incomplete.
Right to Erasure:This allows you to have your Personal Information erased.
Right to Restrict Processing: This means you can limit the way we use their data.
Right to Data Portability: This allows you to receive a copy of your Personal Information in a structured, commonly used, and machine-readable format (such as JSON or CSV) and gives you the right to transmit the data to another controller without hindrance.
Right to Object:This allows you to object to the processing of your Personal Information at any time.
Right to Non-Discrimination: The CCPA prohibits covered businesses from discriminating against consumers for exercising their CCPA rights. This means we cannot charge a different price, deny access to our products, or impose penalties for exercising your rights under the CCPA.
Right to Withdraw Consent: This means you can withdraw your consent at any time.
In support of these rights, you may exercise any of the above rights, with respect to your Personal Information. You may update, correct, or delete your Personal Information; if you wish to delete or suspend your account, please note that we may retain certain information as required by law or for legitimate business purposes. If you have become aware that an account has been created about you without your knowledge or consent, you may contact us to request deletion of that said account. You may initiate the deletion request by emailing [email protected]
For your protection, we may only respond with the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will respond to your request within 30 days (or as otherwise required by applicable law). For requests under GDPR, we will respond within one month, with the possibility to extend by two additional months where necessary.
If we make material changes to this Policy, we will revise the “Last Updated” date at the top of this Policy, and in some cases, where required by law, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you an email notification). Any changes or modifications will be effective immediately upon posting of the updated Privacy Policy.
We encourage you to review the Policy whenever you access the Websites to stay informed about our information practices and the ways you can help protect your privacy.
For any and all privacy-related matters, questions or comments, or to exercise a right under the EU’s GDPR, the UK’s GDPR or the CCPA, you may contact us in writing or by email. Our contact information is as follows:
GitGenius
Email: [email protected]
EU or Swiss residents with inquiries or complaints regarding this Privacy Policy should first contact GitGenius at [email protected]. We aim to respond to privacy inquiries within a reasonable timeframe, typically within 30 days for general inquiries and as required by applicable law for rights requests (e.g., 30 days under CCPA, one month under GDPR).
If these processes do not result in a resolution, you may contact your local data protection authority, the U.S. Department of Commerce, and/or the Federal Trade Commission for assistance. EU or UK residents may also have the right to lodge a complaint with their local supervisory authority.
